Your External Marketing Department—On Demand Retainer Packages
For businesses that need elite-level creative support without the overhead of a full-time team.
How It Works
Think of us as your creative department on speed dial.
- Choose your hours — Pick a package based on how much support you typically need
- Send requests — Email us what you need done (page updates, graphics, video edits, blog posts, social content)
- 72-hour turnaround — We add it to our queue and get it done
- Tracked in 15-min increments — You only pay for what we use, billed at your package rate
- Rollover flexibility — 6 or 12-month terms give you time to use your hours strategically
No retainer hassle. No unused monthly fees. Just skilled hands when you need them.
Service Packages
The more hours you reserve, the lower your rate. All packages valid for tasks within our scope (see below).
Full-Service Package
25 hours over 12 months
$3,000 ($120/hr)
Best for ongoing content needs, regular updates, multi-channel support
Mid-Service Package
15 hours over 12 months
$1,950 ($130/hr)
Sweet spot for most clients—enough runway without overpaying
Light-Service Package
6 hours over 6 months
$840 ($140/hr)
Perfect for occasional updates and project-based support
If hours run over? Outstanding time billed at $150/hr. That's why most clients choose Mid-Service—you get better rates and 12 months to use them.
Why Clients Stick With Us
12+ years. Same team. Zero agency churn.
We're not a revolving door of junior staff learning on your dime. You get seasoned pros (25+ years) who've worked with IMAX, top animation studios, tourism boards, and national brands, as well as mom-and-pop startup businesses. We're small by team design—boutique means custom, not cookie-cutter. We know how to communicate with all levels of business growth.
You'll love us because:
- We actually answer emails (wild concept, we know)
- 72-hour turnarounds we actually hit
- No upselling, no scope creep—just honest work
- Your site stays secure, fast, and maintained while you focus on your business
Regular Client Computer Meetings from Home or Office
Ready to Get Started?
Tell us what you're working on and what kind of support would make your life easier.
We'll match you with the right package and get you onboarded—usually within a week.
What We Handle
Website & Content
- Page updates, text changes, layout tweaks
- Blog posting with SEO optimization
- Functionality modifications (subject to complexity review)
- Light on-site SEO adjustments
Creative & Media
- Photo editing and optimization
- Video editing and YouTube management
- Graphic design for digital assets
- Social media content creation (light posting support)
Marketing & Strategy
- Digital marketing consultation
- Google Ads account reviews and light campaign tweaks
- Facebook Ads setup and optimization
- Email campaign deployment via Mailchimp
Real-Time Support
- Phone consultations (billed as 2x due to real-time commitment)
- Screen-sharing sessions for training or troubleshooting
- Strategy calls and campaign planning
Important Notes (The Fine Print That Actually Matters)
Hosting Requirement: Your site must be hosted on our servers. Why? Because we've spent 12+ years perfecting stable, secure WordPress hosting with the right PHP environment. It's how we guarantee fast turnarounds and zero "well, it works on my end" frustrations. Annual hosting rates apply.
What This Isn't For:
- Full website redesigns or rebuilds (25+ hours, different scope entirely)
- Setting up brand-new social channels from scratch (requires content strategy + population)
- Major technical overhauls (we'll review and find you the most affordable path)
- Sites we didn't build or host (sorry—too many variables)
How Billing Works:
- Every 15 minutes = 1 request unit (4 requests per hour)
- Live calls/screen sessions = 2x rate (quality real-time consultation deserves it)
- When you're running low, we'll let you know so there are no surprises
- Overages invoiced at completion or applied to your next package renewal
